State Farm® Insurance Agent Melanie Hardy

"Great guy love him"

"Jacob is a good insurance agent. He keeps me informed about my policies."

"Jacob is very friendly and knowledgeable!!! Great service!"

"Easy to work with. Always good customer service!"

"State Farm Melanie Hardy Ins Agency in Abilene Texas. Erika. Breanna Sheila state farm office staff are problem solvers ever busy , but never too busy to make State Farm's clients experience worry free.. They are transparent. Full of integrity .SEAMLESS."

"I was looking at getting onto my own insurance plan as a young adult, but it was all honestly pretty overwhelming. I had an agent reach out to me to further discuss and answer any questions I had. Erica was very helpful, kind, considerate and accommodating. She walked me through what would happen and gave me insightful knowledge about the entire process. She is very good at her job and if she reflects the entire company, I am very excited to continue working with yall."

"Very helpful. Glad I called to follow up on a previous quote. Best prices I could find."

"Experience was wonderful and the ladies working here were awesome and very helpful and I recommend State Farm insurance to anyone"

"Extremely knowledgeable, friendly, and passionate about what he does!"

"This office does not live up to even the most basic standards of professionalism. I was given an inaccurate quote, upsold policies I didn’t need, and left to deal with repeated failures. A simple name correction on the policy was ignored for months, despite multiple requests. Then, the premium for another vehicle nearly doubled from what I was initially quoted, and when I questioned this, the response was dismissive—"Just pay it." This is not how business is done. I escalated the issue to Melanie, and received no response. No explanation. No attempt to resolve the problem. No accountability. If you expect an insurance company that will honor its commitments and treat you with respect, this is not the place. Avoid wasting your time and money here."

"I purchased full coverage insurance today. I want to first say it's very affordable. My Agent was Erica. She was really nice and made any adjustments I requested. She was not pushy at all, educated me on ways to get perks using the safe drive feature. Overall a excellent customer service and friendly. I will definitely recommend anyone I know looking for insurance. The process was quick and easy. Thanks Erica!! 😊"

"Erica is an excellent agent. She is amazing when she reviews your quotes."

"Excellent customer service. Erica is very knowledgeable, she was a great help."

"Been with State Farm for a few years and have had great service."

"Erica was very kind and got me the best rate I could find out there I would definitely recommend going through her and State Farm !"

"She was amazing helping me"

"This insurance office has always handled all of my insurance needs with friendly professionalism! I can't thank them enough! Jacob is a great agent. Breanna has also been an absolute lifesaver! Reach out to this team if you have insurance needs. You'll be glad you did"

"Melody Hardy needs to get her act together. I have requested to have my life insurance policy transferred to Kim Austin's office at least 5 times, Kim called twice. Like, how hard is it to transfer a policy? I also had several months of issues with her office not sending my lean holder my current policy. This caused by lean hold to charge me an additional $97.00 per month on top of paying State Farm $192.00 per month. Just get it together is all I can say. I wouldn't recommend Melody to my dog."

"Ms. Erica is professional and upfront. Made the transition an easy choice. We look forward to working with her in the future."

"Every nice person sweet friendly. Helpful and patient."

"Erica was very informative and knowledgeable on State Farm products and gave exceptional customer service"

"Amy was great! Got me all set up very quickly and got me a great rate!!"

"I had a wonderful stress free experience working with Erica. She’s very knowledgeable and helped to ensure that I would be getting the best rate and discounts. I would definitely recommend to all my family and friends."

"Best rate I’ve found! Erica was so nice and helpful! Happy to have our policy with them!"

"Erica was Amazingly helpful knew exactly what she was talking about and had so much info to get me the best deals to get me started ❤️"