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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tonya Waldrop

Tonya Waldrop

August 14, 2026

5  out of  5
rating by Tonya Waldrop
"Very friendly."
We responded:
"Hi Tonya, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Melanie Hardy’s team.  Please reach out to us if any questions come up!  - Melanie Hardy’s Insurance Team "
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Karmen Johnson

August 12, 2026

5  out of  5
rating by Karmen Johnson
"Melanie, Sheila and staff provide professional and caring customer service. Thankful for their policy suggestions and knowing our needs before we do for life, home and auto insurance. Policies are very cost considerate and someone local is always available. Thank you!"
Profile photo of Catherine Vaughn

Catherine Vaughn

August 10, 2026

5  out of  5
rating by Catherine Vaughn
"Haley was amazing to work with. She is very knowledgeable and also sweet! We got home and auto today and saved $150 a month. We couldn't be happier about that!! Thank you Haley!!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Abilene insurance team. "
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Dianna May

August 7, 2026

5  out of  5
rating by Dianna May
"Very friendly and she knew the answers to all my questions and saved me over 200.00 from my previous policy. 100% happy doing business with State Farm!!!!"
We responded:
"Thank you for the 5-star review, Dianna! We’re proud to serve the Abilene community and truly appreciate your support. "
Profile photo of Janice Gonzalez

Janice Gonzalez

August 6, 2026

5  out of  5
rating by Janice Gonzalez
"They are fast and save you money."
We responded:
"Thanks so much for the fantastic rating, Janice! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Robin Castellano

August 4, 2026

5  out of  5
rating by Robin Castellano
"Got the best deal"
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Melinda

August 4, 2026

5  out of  5
rating by Melinda
"Erica was so helpful and very knowledgeable! She made getting a new policy quick and easy and explained everything to me!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Johnny Patrick

Johnny Patrick

August 1, 2026

5  out of  5
rating by Johnny Patrick
"Jessica made the sign up easy, even with me going back and forth with what coverage I wanted to go with. Thank you!"
We responded:
"Johnny, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Abilene. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Melanie Hardy and Team "
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Arron Falkner

July 30, 2026

5  out of  5
rating by Arron Falkner
"Jessica was very helpful. She deserves a raise."
We responded:
"Arron, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Abilene insurance team! - Your State Farm Agent, Melanie Hardy "
Profile photo of Laverne Solis

Laverne Solis

July 14, 2026

5  out of  5
rating by Laverne Solis
"She was super nice and understanding.
She went out of her way to make me feel safe and l I belong. I would give her 10 stars and the Milky Way."
We responded:
"Thank you for the 5-star review of Melanie Hardy’s team - we really appreciate your kind words! "
Profile photo of Leland Parish

Leland Parish

July 9, 2026

5  out of  5
rating by Leland Parish
"Melanie Hardy State Farm Insurance
is the best ever! Especially Jessica, she was so very patient, nice, kind, efficient, friendly, knowledgeable, courteous, informative, professional, compassionate, so what more could you ask for? Along with her EXCELLENT work ethics, her EXCELLENT phone etiquette, she definitely deserves millions and billions and millions of stars!

I will be with Melanie Hardy State Farm
forever, because I finally found the best
Auto insurance around, thanks to
Melanie Hardy, and her whole staff,
with their hard dedication and devotion!

From their #1 Customer… Leland Parish, Jr., in Abilene, Texas!"
We responded:
"Thank you so much for the 5-stars, Leland! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Melanie Hardy’s Team anytime."
Profile photo of Philip Grice

Philip Grice

July 8, 2026

5  out of  5
rating by Philip Grice
"Sweet and caring ,always looking to help .Definitely recommend them."
We responded:
"Thank you for the fantastic review, Philip! We are always here to help with your insurance needs here in Abilene . "
Profile photo of Clement Edet

Clement Edet

July 2, 2026

5  out of  5
rating by Clement Edet
"Great service! Awesome prices!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Melanie Hardy’s Team. "
Profile photo of Mike Jones

Mike Jones

June 30, 2026

5  out of  5
rating by Mike Jones
"Well i knew state farm was a good place for car insurance but these people are the best I traded a car in and went to change my insurance on the new car and take the old car off and it took about 5 minutes and I was back in the road."
We responded:
"We are grateful for your 5-star review, Mike! Thanks for taking a moment to share your positive rating of State Farm Agent Melanie Hardy’s Team here in Abilene . "
Profile photo of Ben Hengy

Ben Hengy

June 12, 2026

5  out of  5
rating by Ben Hengy
"Sheila is always so helpful and looks out for me on my policy needs. They recently added insurance and saved me more money a month on my vehicles. Thank you for being awesome!"
We responded:
"We are grateful for your 5-star review, Ben! Thanks for taking a moment to share your positive rating of State Farm Agent Melanie Hardy’s Team here in Abilene . "
Profile photo of Jacob Powell

Jacob Powell

June 2, 2026

5  out of  5
rating by Jacob Powell
"So, I speak well of State Farm for my car insurance. Honestly, when I tried to renew through Kim Austin, I somehow wound up with this agent. In all, as of now, approximately 1.63 weeks into my 6 month term of car insurance, I am pleased. Here’s to the next 24+ weeks!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Melanie Hardy’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of DEBRA Wiggers

DEBRA Wiggers

May 13, 2026

5  out of  5
rating by DEBRA Wiggers
"She took her time with us and answered all of our questions. She was polite and courteous!!"
We responded:
"Thanks so much for the fantastic rating, DEBRA! We are so glad you had a positive experience with us here on State Farm Agent Melanie Hardy’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Ron Taylor

Ron Taylor

May 4, 2026

5  out of  5
rating by Ron Taylor
"Courteous and professional."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Melanie Hardy’s Team. "
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Raul Medina

April 25, 2026

5  out of  5
rating by Raul Medina
"Very friendly lady, she worked with me and pointed out some things I was not even aware of. No big down payment to start, my insurance is 100 dollars less than I was paying. Thank you, thank you!!
. TV"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Abilene to know that you had such a wonderful experience with us here on State Farm Agent Melanie Hardy’s Team. Thank you so much for the 5-stars, Raul! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Melanie Hardy’s Team anytime. "
Profile photo of Ronnie Wiggins

Ronnie Wiggins

April 14, 2026

5  out of  5
rating by Ronnie Wiggins
"I had a great experience with Erica on 04-14-2026...This is Melanie Hardy State Farm on 4015 Buffalo Gap Rd...Erica was courteous, professional and knowledgeable...I give this Office 5 stars because I highly recommend them ...You need insurance? Well, this is the place for you..."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Glendall Barr

Glendall Barr

March 31, 2026

5  out of  5
rating by Glendall Barr
"Very nice and patient with all my questions. Definitely saved me money and it was nice talking with an actual local person, who by the way was very nice."
We responded:
"Thank you so much for the 5-star rating, Glendall! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Rodolfo Flores

Rodolfo Flores

March 26, 2026

5  out of  5
rating by Rodolfo Flores
"I just made hating on the phone and she’s being real nice to me and I wish she keeps up the good work thank you"
We responded:
"We appreciate your review, Rodolfo. We are so happy that you had such a wonderful experience with State Farm Agent Melanie Hardy’s Team here in Abilene ! "
Profile photo of Philip Lopez

Philip Lopez

March 19, 2026

5  out of  5
rating by Philip Lopez
"Had a good feeling with Erica, as soon as I met her. She was well informed, I found her friendly and easy to talk to. I feel she will be a great asset to your team. Most diffinately a keeper. God bless.."
We responded:
"Philip, thank you for your wonderful review of State Farm Agent Melanie Hardy’s Team!"
Profile photo of Donna Hall

Donna Hall

March 10, 2026

5  out of  5
rating by Donna Hall
"She was so kind and supportive. She did a great job on answering my questions. Not pushy at all. Sweet voice too"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Melanie Hardy’s Team. "
Profile photo of Mary Dessivia

Mary Dessivia

March 5, 2026

5  out of  5
rating by Mary Dessivia
"staff was super friendly, very helpful when asking questions. she explained what coverage I was getting with great knowledge in knowing her job"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Abilene to know that you had such a wonderful experience with us here on State Farm Agent Melanie Hardy’s Team."