Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shelley Van Hoff

Shelley Van Hoff

February 13, 2026

5  out of  5
rating by Shelley Van Hoff
"Excellent quick service !"
We responded:
"Shelley, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Douglas Petty

Douglas Petty

February 12, 2026

5  out of  5
rating by Douglas Petty
"Maladies and her team do a good job of taking care of my insurance needs. Everyone in the office are always enjoyable to work with."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Linnet Ornelas

Linnet Ornelas

February 10, 2026

5  out of  5
rating by Linnet Ornelas
"Fui a cambiar mi aseguranza de estado el dia 30 de enero, la atención por parte de Erica, pese a la diferencia de idioma, fue estupenda, una persona, paciente amable y que pudo ayudar con mis dudas y resolver mi cambio sin problema."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Hannah

Hannah

February 2, 2026

5  out of  5
rating by Hannah
"I’ve been with this company for years and I’ve never had any issues with them. They are always so helpful and easy to work with."
We responded:
"Thank you for the 5-star review, Hannah! Here on State Farm Agent Melanie Hardy’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of marie palacio

marie palacio

January 19, 2026

5  out of  5
rating by marie palacio
"Changing policies has been the best experience ever! Not only do I have a policy that’s 60% less in premiums, I also have the opportunity to speak to someone immediately."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. marie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Melanie Hardy’s Team—we are always here to help! "
Profile photo of Gone to Texas

Gone to Texas

January 18, 2026

5  out of  5
rating by Gone to Texas
"It was so fast and saved me almost 50% of what I was paying. Melanie did that!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Roger Gresham

Roger Gresham

January 15, 2026

5  out of  5
rating by Roger Gresham
"Very detailed and to the point"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Melanie Hardy’s Team. "
Profile photo of Patrick Perry

Patrick Perry

January 15, 2026

4  out of  5
rating by Patrick Perry
"Very polite and patient with me to get things taken care of to switch over, and customer service on the phone was even more respectful. So thank each and everyone for not only saving me money but for how professional yall are as well."
We responded:
"Patrick, Thanks for the 4-star review! Your input helps us keep improving our customer focus on all things insurance. "
Profile photo of Sherri Murphree

Sherri Murphree

January 12, 2026

5  out of  5
rating by Sherri Murphree
"Everyone in this office is always pleasant and helpful. Thank you for everything you do to assist me and others!"
Profile photo of Susana Murillo

Susana Murillo

January 12, 2026

5  out of  5
rating by Susana Murillo
"Melany find me the best quote for all my needs!!"
Profile photo of Isaiah Smith

Isaiah Smith

December 29, 2025

5  out of  5
rating by Isaiah Smith
"Everything went easy and smooth. getting my account set up and getting enrolled in a discount program was so easy to do"
Profile photo of Joshua Cisneros

Joshua Cisneros

December 29, 2025

5  out of  5
rating by Joshua Cisneros
"Very dedicated to customer satisfaction. I mean I just switched over. They make sure you have the coverage you want and all the documentation you need ASAP. Very welcoming."
Profile photo of David Bowman

David Bowman

December 12, 2025

5  out of  5
rating by David Bowman
"Fast service, and knowledgeable staff. Their auto quote beat my previous provider by nearly half! Very happy client.
Edit, I added home owners insurance with Melanie as well. Just finished a call with Erica to go over coverage details, and answer some questions that I had.
The customer service is top tier. I am a very satisfied customer, and you will be too."
Profile photo of Nagamma Kilaru

Nagamma Kilaru

November 10, 2025

5  out of  5
rating by Nagamma Kilaru
"Always pleasant, courteous, very helpful, clears up all the questions!!"
Profile photo of Dodie Martin

Dodie Martin

November 6, 2025

5  out of  5
rating by Dodie Martin
"The ladies are very kind and professional. Even with a few errors that needed to be corrected, they were quick to resolve them. I would reccomend them to everyone."
Profile photo of Joseph Davis

Joseph Davis

October 31, 2025

5  out of  5
rating by Joseph Davis
"Great price and service"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Haley King

Haley King

October 31, 2025

5  out of  5
rating by Haley King
"Very responsive and attentive along with local, friendly service that cannot be beat! Not to mention they helped me save money on my auto and home along with a life policy. i was always hesitant on life insurance and had so many questions, but they were patient and found the perfect plan. very happy to have switched!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Lex Cook

Lex Cook

September 18, 2025

5  out of  5
rating by Lex Cook
"We had an absolutely great experience with Melanie! She was very knowledgeable and helpful. She made the whole process of getting us cheaper insurance very easy. The quotes we received were straight forward and she always returned our calls or messages. Thank you Melanie."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Ashley Griffis (Ashaa Muntner)

Ashley Griffis (Ashaa Muntner)

July 14, 2025

5  out of  5
rating by Ashley Griffis (Ashaa Muntner)
"Fast, friendly service! :) I had a few hiccups with my townhome needing specific things on the insurance plan and Sheila made sure to get it done for me in a timely and friendly manner! I appreciate them so much! 10 out of 10 i do recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of kendra phillips

kendra phillips

June 24, 2025

5  out of  5
rating by kendra phillips
"She was super helpful and understanding of my personal situation. Made my life a little easier for sure. I highly recommend her!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Alex Iracheta

Alex Iracheta

June 20, 2025

5  out of  5
rating by Alex Iracheta
"Awesome staff !! They were able to give me an awesome policy for a great price!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Jorge Pinon

Jorge Pinon

June 9, 2025

5  out of  5
rating by Jorge Pinon
"Erica was great! She got me all of the coverages I need for a really good price."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of francisco Torres

francisco Torres

June 3, 2025

5  out of  5
rating by francisco Torres
"Nice experience and great customer service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Chase Loya

Chase Loya

June 3, 2025

5  out of  5
rating by Chase Loya
"Very professional .. would recommend Erica!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Jeff Duebner

Jeff Duebner

May 30, 2025

5  out of  5
rating by Jeff Duebner
"The folks at Melanie Hardy's office are always awesome to work with. I appreciate how they are as invested in my property as I am."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"